A new approach
"...Not get angry. Determine not to attack. Look for a constructive side in what the people there said and did. Not focus on mistakes and point up errors. Cooperate rather than compete. Take a new direction.
¶ "At the factual level, the whole climate of the department gradually changed. The supervisor worked particularly hard on the departmental problems, determined to turn hostilities into friendships. This took considerable effort on his part at first, but he did succeed eventually. Tensions lessened and antagonisms dropped away. the wrong people left, thought on friendly terms, and the right ones came along almost immediately…. Although our efforts were inconsistent and often half-hearted, there is little doubt that they showed results. The department became smooth-functioning, relaxed and efficient.
[Autobiography, 27-28; as quoted in A Course in Miracles: Complete Edition, p. 1830-31; Cameo 26, “Helen and Bill’s Holy Relationship.”]
¶ What similarities do you see here as with the principles and methods of W. Edwards Deming?
¶ In what way do you see this as a remedy for what Ralph D. Winter introduces as the problem in his Ten Epochs of Redemptive History?
¶ How applicable are Deming's ideas to missiology?
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